Support

Help with compr on iPhone, Android and the web.

Signing in

My code didn't arrive

Codes come from noreply@compr.photo within a minute. Check your spam or junk folder, and make sure the address you typed is right. A code works for 10 minutes, and only the newest one works, so if you asked for a few, use the last. Still nothing? Tap Resend code, or email us.

The code says it's wrong or expired

Ask for a new code and type it in within 10 minutes. After five wrong tries a code stops working, and you'll need a new one.

Do I need a password?

No. compr signs you in with a code sent to your email every time. New or coming back, it's the same steps.

Playing

How does a compr work?

Someone opens a compr with a few categories and a deadline. People shoot a photo for each category, everyone votes, and when the compr closes, the photo with the most votes wins each category (or the AI judge picks, when the compr's creator turns it on). In the app, open Settings, then How it works, to see how points, ranking and fair play work.

Can I play without an account?

If someone sends you a compr link, you can join it and vote as a guest. To post photos, comment or keep your votes on another device, sign in with your email.

Safety

Report something

Open the menu on any photo, compr, profile or message and choose Report. We review reports within 24 hours and remove content and accounts that break the Terms of use.

Block someone

Open their profile, tap the menu, and choose Block. You won't see each other on compr. Unblock them any time in Settings, then Blocked people.

Your account

Delete your account

In the app, open Settings, then Delete account, and confirm with the code we email you. What gets erased and what stays is explained in the Privacy policy.

Get a copy of your data, or fix it

Email support@compr.photo from the address on your account.